Our Privacy policy

“We”, “Our”, “Teverse” and “Us” refer to the collective services and software available from teverse.com and related domains operated by us. By making use of our service, and by registering and/or signing in to the service, you agree to our processing of your data as defined by this privacy policy. By using our service, you also consent to the processing of your data by third parties as defined here.
We do not knowingly collect data about minors or persons under the age of data consent in their place of residence. In circumstances where we are made aware that this is taking place, we will take immediate action to cease this. The minimum age to access our service is defined within our Terms of Service.

Personal data which we collect

We collect minimal data to provide our services, and the majority of this is not personally identifiable. We may collect and store information such as:
This information is required to provide our services. If you do not consent to this processing of basic information about you, please do not make use of our service.

Why we collect this data

We collect this information to provide, secure and improve our services and in some cases send periodic promotional emails about new updates, special offers or other information which we think users may find interesting using the email address which you have provided. You can opt out of these promotional emails at any time. We also collect this data to assist with/enable:
Internal record keeping
Security and authentication
Improving our services
Perform market research

Third parties

We make use of some third-party services to provide our service, namely:
Google analytics
Stripe – Our payment provider

Google analytics

Google analytics collects non-identifiable fully anonymised information about how you use our services, to help us improve them. This includes information like which webpages you browse to and how long you spend there.
We only use this information for statistical analysis purposes and then the data is removed from the system. Google provides some additional privacy options described at http://www.google.com/policies/privacy/partners/ with respect to Google Analytics cookies. To opt out from Google Analytics, you can download a plug-in from http://tools.google.com/dlpage/gaoptout.

Stripe

We use stripe to provide our payment, subscription and some analytics services. When you make a payment on our website, your sensitive information such as card number, address or full name is sent directly and securely to our payment processor, a trusted and secure third party. This ensures that your data is kept completely secure and is never stored on our own servers.
Stripe is our primary payment processor, they use your information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy. Cloudflare
We make use of Cloudflare to help protect our servers from attacks, and to help improve performance. This works by caching commonly requested resources to help reduce the load on our servers.
To perform this function, Cloudflare makes use of cookies. More information about these is available here: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do. You can view full information about how Cloudflare interacts with your data here: https://www.cloudflare.com/privacypolicy/

Data retention

Data which you provide such as email addresses and usernames may be stored indefinitely so that you can continue to make use of our service. Should you wish to have any of this data removed from our systems, you can delete your account or request its erasure under the GDPR (See “Your rights regarding data processing”).
Data shared with third parties may be retained for legal reasons. Our payment provider, stripe, may retain basic information such as your billing history to assist in the event of a payment dispute.

Your rights regarding data processing

Under the “General Data Protection Regulation” (GDPR), all data subjects have the right to request:
Access to personal data
Rectification of data
Erasure of data (Right to be forgotten)
Right to object to data processing
Should you wish to submit an erasure request, you can do this via. Your account page and the “Delete my account” button. Alternatively, should you want to exercise any of your other rights, or submit a privacy complaint you can contact us at the following email address:
[email protected]

Security

We take security seriously and have taken all reasonable precautions to ensure that your data is secure. Our service makes use of encryption through the “HTTPS” protocol so that your data cannot be intercepted. We have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online. Very sensitive information such as credit card details are never fully stored on our servers, we use Stripe to collect and securely store this information. Cookie policy
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow Teverse to respond to you as an individual.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we take no responsibility for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this policy

We reserve the right to make changes to this policy at any time without notifying you. Your continued use of the service shall constitute an agreement to any subsequent modifications.